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Software Configuration Manager

March 6th, 2008

I just noticed today the Web 2.0 interface of metalink :

csm

The URL is http://csm.oracle.com, like Coftware Sonfiguration Manager (or maybe Configuration Software Manager).
[edit: original name is: Configuration Support Manager]

It seems nice, you can customize the portal with drag and drop, their is a blog too http://blogs.oracle.com/supportportal and a feedback button I am going to use right now!

Enjoy the new interface to read and update your SR :)

sr.png

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  1. March 6th, 2008 at 17:40 | #1

    >> Enjoy the new interface to read and update your SR

    This AJAX functionality is part of the Apex3.1 release which is still BETA. However it’s nice to know that Oracle are sufficiently confident of the stability of that release to upgrade important apps like Metalink.

    Cheers, APC

  2. March 6th, 2008 at 18:02 | #2

    I can tell you I already have less confidence than you in this system. Clicking on Feedback revealed the list of my CSI’s and also my personal details to the customer with the highest CSI :evil:

    I know, do not shoot the pianist ;)

  3. March 6th, 2008 at 20:23 | #3

    I don’t think the new parts are based on APEX they are FLEX, which you can use easily with APEX but those are JSP pages, I do beleive large portions of Metalink are still APEX based though.

    Carl

  4. March 6th, 2008 at 20:30 | #4

    Oracle Support utilize different development tools for different sections throughout the Metalink site.

    The APEX Pages are easily identified when you see an address starting with:
    https://metalink.oracle.com/metalink/plsql/f?p=
    More specifically the f?p clearly identifies it as an APEX Page.

    Regards,
    David

  5. March 7th, 2008 at 11:02 | #5

    Yes, Tim Hall prompted me to have a closer look at the site and I withdraw my assertion that it’s APEX. The full URL rather gives the game away:

    https://csm.oracle.com/CSP/ui/home.jsp

    Doh!

    Cheers, APC

  6. RHM
    March 8th, 2008 at 00:38 | #6

    True, is is Flex. And the issues Laurent raises will be fixed. If you are a customer of Oracle, I encourage you to use SCM and file feedback. They are read and we will listen. There is far more to come than is shown. And going to Blog link within SCM is another way of getting your voice heard. Do not use the feedback button in SCM to file SRs.

    Try using SCM tomorrow and see what you think. ;-> Say in the afternoon? Nuf said.

    Cheers

  7. March 13th, 2008 at 16:27 | #7

    RHM, the new powerview filter rules!

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