Archive for the 'support' Category

login to Oracle

Thursday, June 5th, 2008

Since yesterday I cannot login to otn and to the forums

otn
Probably I posted to much there

Since today I cannot login to Metalink

metalink

What should I expect for tomorrow?
No access to the internet?

DITO

Thursday, May 22nd, 2008

I never used Oracle Web Conference OWC, for security reason. Today I created one SR and read first time about Demo It To Oracle (DITO). This is basically a link CamStudio.org, which is a tool that records AVI file and converts AVI to flash SWF file. This is nice to have because you do need to grant access to your desktop to Oracle Support and you can record what’s happening on your screen !

Let’s have a look

defaultsysdate.swf

10.2.0.4 aix

Thursday, May 15th, 2008

I just noticed 10.2.0.4 is out. I started downloading 1,916,781 KB !

Software Configuration Manager

Thursday, March 6th, 2008

I just noticed today the Web 2.0 interface of metalink :

csm

The URL is http://csm.oracle.com, like Coftware Sonfiguration Manager (or maybe Configuration Software Manager).
[edit: original name is: Configuration Support Manager]

It seems nice, you can customize the portal with drag and drop, their is a blog too http://blogs.oracle.com/supportportal and a feedback button I am going to use right now!

Enjoy the new interface to read and update your SR :)

sr.png

11g product availability

Tuesday, October 2nd, 2007

Check the Oracle’s Certification Matrices for projected dates for 11g.

For HP/UX, AIX, Solaris Sparc, Linux x86/x86-64 and Windows XP/Vista 32/64, the release is planned for 2007Q4, which means definitely not yesterday and hopefully this year 8-)

I just discussed with one client who wanted to deploy an 11g client on Windows as soon as available because of the GERMAN_SWITERLAND bug which prevents from installing 10gR2 clients.

11g certification matrix

Friday, August 24th, 2007

follow this link to access the certification matrix, which has been updated for 11g
http://otn.oracle.com/support/metalink
as of today, 24-AUG-2007, here is the certification matrix for Linux x86

OS Product Status
SLES-10 11g Certified
Red Hat Enterprise AS/ES 5 11g Certified
Red Hat Enterprise AS/ES 4 11g Certified
Oracle Enterprise Linux 5 11g Certified
Oracle Enterprise Linux 4 11g Certified