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Archive for the ‘support’ Category

what’s up last weeks?

May 10th, 2010

I just came back from diving, parasailing, safari and more fun in Egypt. On my blog I saw a comment from Nicolas regarding the availability of the terminal patchset for 10gR2

Note 161818.1: Oracle Database Releases Status Summary
10.2.0.5: Patchset 8202632

installation, support

Happy New Year 2010

January 10th, 2010

It is quite a while I have not posted anything of interest, I pretty apologize to my faithful readers… the reason for being offline are multiple, one of them, I cannot access my blog from my workplace yet.

Ok, the last hint from my dba regarding Oracle Support :

If flash really drives you nuts, go for html : supporthtml.oracle.com

support

dealing with support

October 29th, 2009

It is quite a long time I did shot the pianist in my blog… probably patience and perseverance are better than aggressive behavior, but today I have been transfixed by an answer from metalink.

Sometimes the issues I submit are a bit exotic but there it was a join with one view using one function and dual returning wrong results. Reproducible at will on any db 10.2.0.4 and below.

After 2 weeks the helpful engineer told me it is fixed with patch 6471020 and in 11g. I asked if he tried it but he said no. As the patch is not available on my platform I asked if could try it but then he came back with an amazing workaround he became from an ARE (advanced resolution engineer) :

Remove the function from the view.

Unreal

fun, support

future release dates of 11gR2

September 28th, 2009

HPUX Itanium, Sun Sparc/x86_64, AIX –> october-december 2009
Windows, HPUX Risc –> april-june 2010
Ref: Release Schedule of Current Database Patch Sets

Dates will change, keep an eye on the schedule, and do not base your business on expected dates ! Please be patient :)

dba, news, support

Oracle on Mac

April 3rd, 2009

I just read a post from Barry Mc Gillin about apex on MacOsX.

After having being using Vista for one year, I would really welcome a Mac as my next notebook. But what about Oracle Database on Mac OS X?

According to otn, the latest release as of today is a deprecated 10gR1 for the deprecated platform PowerPC.

However, according to metalink, a 10gR2 is planned for the first quarter of 2009 (sic)
Db 10gR2 on MacOS X Intel
And 11g is planned too Db 11gR1 on MacOS X Intel, Schedule to be announced.

11g, installation, news, support

11g release 1 patchset 1

September 20th, 2008

I just notice on Sven Blog that 11.1.0.7 is available. I have recently upgraded my connection at home so it took a bit less than half an hour to download this 1.5G patchset


$ wget -O p6890831_111070_Linux-x86-64.zip http://oracle-updates.oracle…
–10:17:40– http://oracle-updates.oracle.com/ARUConnect/p6890831_111070_Linux-x86-64..
Resolving oracle-updates.oracle.com… 87.248.199.23, 87.248.199.24
Connecting to oracle-updates.oracle.com|87.248.199.23|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 1,613,366,248 (1.5G) [application/zip]

100%[==================================>] 1,613,366,248 891.73K/s

10:47:31 (879.89 KB/s) - `p6890831_111070_Linux-x86-64.zip’ saved [1613366248/1613366248]

$ unzip p6890831_111070_Linux-x86-64.zip
$ cd Disk1
$ ./runInstaller
Starting Oracle Universal Installer…
Preparing to launch Oracle Universal Installer from
Oracle Universal Installer, Version 11.1.0.7.0 Production
Copyright (C) 1999, 2008, Oracle. All rights reserved.

$ su -
root’s password:
# /u00/app/oracle/product/11.1/db_1/root.sh
Running Oracle 11g root.sh script…
# exit
$ sqlplus / as sysdba
SQL*Plus: Release 11.1.0.7.0 - Production on Sat Sep 20 11:10:35 2008

Copyright (c) 1982, 2008, Oracle. All rights reserved.

Connected to an idle instance.

SQL> startup quiet migrate
ORACLE instance started.
Database mounted.
Database opened.
SQL> set time on
11:42:21 SQL> sho parameter sga_target

NAME TYPE VALUE
———————————— ———– ——————————
sga_target big integer 200M
11:42:25 SQL> alter system set sga_target=300m scope=spfile;

System altered.

11:42:28 SQL> shutdown immediate
Database closed.
Database dismounted.
ORACLE instance shut down.
11:42:43 SQL> startup quiet migrate
ORACLE instance started.
Database mounted.
Database opened.
11:43:01 SQL> @?/rdbms/admin/catupgrd

11:54:03 SQL> Rem END catupgrd.sql
11:54:03 SQL> startup
ORACLE instance started.

Total System Global Area 313159680 bytes
Fixed Size 2159272 bytes
Variable Size 226495832 bytes
Database Buffers 79691776 bytes
Redo Buffers 4812800 bytes
Database mounted.
Database opened.
11:56:28 SQL> select comp_name,status,version from dba_registry;

COMP_NAME STATUS VERSION
———————————– ——– ———-
Oracle Ultra Search VALID 11.1.0.7.0
Oracle XML Database VALID 11.1.0.7.0
Oracle Text VALID 11.1.0.7.0
Oracle Expression Filter VALID 11.1.0.7.0
Oracle Rules Manager VALID 11.1.0.7.0
Oracle Workspace Manager VALID 11.1.0.7.0
Oracle Database Catalog Views VALID 11.1.0.7.0
Oracle Database Packages and Types VALID 11.1.0.7.0
JServer JAVA Virtual Machine VALID 11.1.0.7.0
Oracle XDK VALID 11.1.0.7.0
Oracle Database Java Packages VALID 11.1.0.7.0

My first try with 200Mb sga target did not succeeded. But with 300Mb sga target it worked fine.

11g, Add new tag, dba, installation, support

DITO

May 22nd, 2008

I never used Oracle Web Conference OWC, for security reason. Today I created one SR and read first time about Demo It To Oracle (DITO). This is basically a link CamStudio.org, which is a tool that records AVI file and converts AVI to flash SWF file. This is nice to have because you do need to grant access to your desktop to Oracle Support and you can record what’s happening on your screen !

Let’s have a look

defaultsysdate.swf

Add new tag, Blogroll, dba, support

10.2.0.4 aix

May 15th, 2008

I just noticed 10.2.0.4 is out. I started downloading 1,916,781 KB !

Add new tag, Blogroll, installation, support

Software Configuration Manager

March 6th, 2008

I just noticed today the Web 2.0 interface of metalink :

csm

The URL is http://csm.oracle.com, like Coftware Sonfiguration Manager (or maybe Configuration Software Manager).
[edit: original name is: Configuration Support Manager]

It seems nice, you can customize the portal with drag and drop, their is a blog too http://blogs.oracle.com/supportportal and a feedback button I am going to use right now!

Enjoy the new interface to read and update your SR :)

sr.png

Add new tag, Blogroll, support

11g certification matrix

August 24th, 2007

follow this link to access the certification matrix, which has been updated for 11g
http://otn.oracle.com/support/metalink
as of today, 24-AUG-2007, here is the certification matrix for Linux x86

OS Product Status
SLES-10 11g Certified
Red Hat Enterprise AS/ES 5 11g Certified
Red Hat Enterprise AS/ES 4 11g Certified
Oracle Enterprise Linux 5 11g Certified
Oracle Enterprise Linux 4 11g Certified

11g, Blogroll, support