You got an internal error and want to create a zip of all relevant files.
First, let’s generate an internal error. I found a quick way to generate an ora-600 or an ora-700 (which is a harmless ora-600 in 11g, read 737878.1) on oradeblog
SQL> oradebug unit_test dbke_test dde_flow_kge_soft foo bar baz
Statement processed.
Now start the command line interface, and set the ORACLE HOME
$ adrcli
adrci> show home
ADR Homes:
diag/tnslsnr/precision/listener
diag/tnslsnr/localhost/listener
diag/rdbms/lsc02/LSC02
diag/rdbms/lsc03/LSC03
diag/rdbms/lsc01/LSC01
adrci> set homepath diag/rdbms/lsc02/LSC02
adrci> show home
ADR Homes:
diag/rdbms/lsc02/LSC02
Check the incidents :
adrci> show incident
ADR Home = /u01/app/oracle/diag/rdbms/lsc02/LSC02:
*************************************************************************
INCIDENT_ID PROBLEM_KEY CREATE_TIME
-------------------- ----------------- ---------------------------------
53065 ORA 700 [foo] 2011-03-14 18:20:24 +01:00
1 rows fetched
Create the package metadata :
adrci> IPS CREATE PACKAGE INCIDENT 53065
Created package 1 based on incident id 53065, correlation level typical
adrci> ips SHOW PACKAGE 1
DETAILS FOR PACKAGE 1:
PACKAGE_ID 1
PACKAGE_NAME ORA700foo_20110314182607
PACKAGE_DESCRIPTION
DRIVING_PROBLEM 1
DRIVING_PROBLEM_KEY ORA 700 [foo]
DRIVING_INCIDENT 53065
DRIVING_INCIDENT_TIME 2011-03-14 18:20:24.304000 +01:00
STATUS New (0)
CORRELATION_LEVEL Typical (2)
PROBLEMS 1 main problems, 0 correlated problems
INCIDENTS 1 main incidents, 0 correlated incidents
INCLUDED_FILES 4
SEQUENCES Last 0, last full 0, last base 0
UNPACKED FALSE
CREATE_TIME 2011-03-14 18:26:07.566961 +01:00
UPDATE_TIME 2011-03-14 18:26:07.620324 +01:00
BEGIN_TIME N/A
END_TIME N/A
FLAGS 0
The metadata files (in $ORACLE_BASE/rdbms/db_name/sid/*.ams) are in an Oracle binary format
Create the package zip file :
adrci> IPS GENERATE PACKAGE 1 in /home/lsc/foo
Generated package 1 in file /home/lsc/foo/ORA700foo_20110314182607_COM_1.zip,
mode complete
This zip file contains all traces and alerts that you may ever need to diagnose/resolve the analysis
adrci> ips show files package 1
FILE_ID 1
FILE_LOCATION <ADR_HOME>/incident/incdir_53065
FILE_NAME LSC02_ora_14163_i53065.trm
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2
FILE_LOCATION <ADR_HOME>/incident/incdir_53065
FILE_NAME LSC02_ora_14163_i53065.trc
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 3
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_ora_14163.trc
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 4
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_ora_14163.trm
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 5
FILE_LOCATION <ADR_HOME>/alert
FILE_NAME log.xml
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 6
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME alert_LSC02.log
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 7
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_diag_5247.trc
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 8
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_diag_5247.trm
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 12
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_mmon_5265.trc
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 13
FILE_LOCATION <ADR_HOME>/trace
FILE_NAME LSC02_mmon_5265.trm
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2007
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_CONFIGURATION.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2008
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_PACKAGE.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2009
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_PACKAGE_INCIDENT.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2010
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_PACKAGE_FILE.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2011
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_PACKAGE_HISTORY.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2012
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_FILE_METADATA.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2013
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME IPS_FILE_COPY_LOG.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2014
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_ACTION_DEF.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2015
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_ACTION_PARAMETER_DEF.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2016
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_ACTION.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2017
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_ACTION_PARAMETER.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2018
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_INCIDENT_TYPE.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2019
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME DDE_USER_INCIDENT_ACTION_MAP.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2020
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME INCIDENT.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2021
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME INCCKEY.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2022
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME INCIDENT_FILE.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2023
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME PROBLEM.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2024
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME HM_RUN.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2025
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/export
FILE_NAME EM_USER_ACTIVITY.dmp
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2026
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1
FILE_NAME config.xml
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2027
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1/crs
FILE_NAME crsdiag.log
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2028
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1
FILE_NAME metadata.xml
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2029
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1
FILE_NAME manifest_1_1.xml
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2030
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1
FILE_NAME manifest_1_1.html
LAST_SEQUENCE 1
EXCLUDE Included
FILE_ID 2031
FILE_LOCATION <ADR_HOME>/incpkg/pkg_1/seq_1
FILE_NAME manifest_1_1.txt
LAST_SEQUENCE 1
EXCLUDE Included
Even an html file
Manifest for package 1
Manifest details
| Package ID |
1 |
| Creation time |
2011-03-14 18:26:07.566961 +01:00 |
| Archive time |
2011-03-14 18:37:14.499389 +01:00 |
| Sequence |
1 |
| Package mode |
Complete |
| Package status |
Generating |
| Package flags |
Flags: (No flags set) |
Contents summary
| Main problems |
1 |
| Correlated problems |
0 |
| Main incidents |
1 |
| Correlated incidents |
0 |
ADR details
| Product |
rdbms |
| Target |
lsc02 |
| Instance |
LSC02 |
| ADR base |
/u01/app/oracle |
| ADR home |
/u01/app/oracle/diag/rdbms/lsc02/LSC02 |
Main problems
| Problem ID |
Problem key |
Incidents included |
Incidents total |
| 1 |
ORA 700 [foo] |
1 |
1 |
Correlated problems
| Problem ID |
Problem key |
Incidents included |
Incidents total |
Main incidents
| Incident ID |
Problem ID |
Error Message |
Incident time |
| 53065 |
1 |
ORA-700 [foo] [bar] [baz] |
2011-03-14 18:20:24.304000 +01:00 |
Correlated incidents
| Incident ID |
Problem ID |
Error Message |
Incident time |
Files
| File name |
Location |
Size |
File time |
| LSC02_ora_14163_i53065.trm |
<ADR_HOME>/incident/incdir_53065 |
54828 |
2011-03-14 18:20:26.000000 +01:00 |
| LSC02_ora_14163_i53065.trc |
<ADR_HOME>/incident/incdir_53065 |
2433968 |
2011-03-14 18:20:26.000000 +01:00 |
| LSC02_ora_14163.trc |
<ADR_HOME>/trace |
1308 |
2011-03-14 18:20:26.000000 +01:00 |
| LSC02_ora_14163.trm |
<ADR_HOME>/trace |
210 |
2011-03-14 18:20:24.000000 +01:00 |
| log.xml |
<ADR_HOME>/alert |
885849 |
2011-03-14 18:20:27.000000 +01:00 |
| alert_LSC02.log |
<ADR_HOME>/trace |
164969 |
2011-03-14 18:20:27.000000 +01:00 |
| LSC02_diag_5247.trc |
<ADR_HOME>/trace |
1287 |
2011-03-14 18:20:26.000000 +01:00 |
| LSC02_diag_5247.trm |
<ADR_HOME>/trace |
77 |
2011-03-14 18:20:26.000000 +01:00 |
| LSC02_mmon_5265.trc |
<ADR_HOME>/trace |
8703 |
2011-03-14 18:33:43.000000 +01:00 |
| LSC02_mmon_5265.trm |
<ADR_HOME>/trace |
838 |
2011-03-14 18:33:43.000000 +01:00 |
| IPS_CONFIGURATION.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
2818 |
2011-03-14 18:37:13.000000 +01:00 |
| IPS_PACKAGE.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
476 |
2011-03-14 18:37:13.000000 +01:00 |
| IPS_PACKAGE_INCIDENT.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
193 |
2011-03-14 18:37:13.000000 +01:00 |
| IPS_PACKAGE_FILE.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
1126 |
2011-03-14 18:37:14.000000 +01:00 |
| IPS_PACKAGE_HISTORY.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
280 |
2011-03-14 18:37:13.000000 +01:00 |
| IPS_FILE_METADATA.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
2888 |
2011-03-14 18:37:14.000000 +01:00 |
| IPS_FILE_COPY_LOG.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
214 |
2011-03-14 18:37:14.000000 +01:00 |
| DDE_USER_ACTION_DEF.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
908 |
2011-03-14 18:37:13.000000 +01:00 |
| DDE_USER_ACTION_PARAMETER_DEF.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
708 |
2011-03-14 18:37:13.000000 +01:00 |
| DDE_USER_ACTION.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
204 |
2011-03-14 18:37:13.000000 +01:00 |
| DDE_USER_ACTION_PARAMETER.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
198 |
2011-03-14 18:37:13.000000 +01:00 |
| DDE_USER_INCIDENT_TYPE.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
353 |
2011-03-14 18:37:13.000000 +01:00 |
| DDE_USER_INCIDENT_ACTION_MAP.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
166 |
2011-03-14 18:37:13.000000 +01:00 |
| INCIDENT.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
700 |
2011-03-14 18:37:13.000000 +01:00 |
| INCCKEY.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
303 |
2011-03-14 18:37:13.000000 +01:00 |
| INCIDENT_FILE.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
268 |
2011-03-14 18:37:13.000000 +01:00 |
| PROBLEM.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
395 |
2011-03-14 18:37:13.000000 +01:00 |
| HM_RUN.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
342 |
2011-03-14 18:37:14.000000 +01:00 |
| EM_USER_ACTIVITY.dmp |
<ADR_HOME>/incpkg/pkg_1/seq_1/export |
207 |
2011-03-14 18:37:14.000000 +01:00 |
| config.xml |
<ADR_HOME>/incpkg/pkg_1/seq_1 |
56180 |
2011-03-14 18:37:14.000000 +01:00 |
| crsdiag.log |
<ADR_HOME>/incpkg/pkg_1/seq_1/crs |
184 |
2011-03-14 18:37:14.000000 +01:00 |
| metadata.xml |
<ADR_HOME>/incpkg/pkg_1/seq_1 |
556 |
2011-03-14 18:37:14.000000 +01:00 |
But did Oracle Support ever asked you for an ADR package? Or do they still ask for RDA
I used to select, zip and send traces files manually, I may consider ADR packages by my next ORA-600 !